Customer reviews about Direct-Vet

Summary
positive94.3%(215 reviews)
Average rating: 9.6/10neutral3.1%(7 reviews)
Number of reviews: 228negative2.6%(6 reviews)

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Where’s customer service?
rating
From the day of ordering I waited nearly 2 weeks for my order to arrive . I sent three emails inbetween to see where my
order was, no response.
Sarah O.04/1/2024
Shop elsewhere
rating
Paid €13 for a 5 day delivery promise which turned into 12 days with really poor tracking information. No replies to any emails or communication. Wont be shopping here ever again.
Pauric S.10/1/2021
E Hubbard
rating
Ordered on direct-vet.ie thinking order was going to be sent from Ireland. Not so, came from Netherlands and took 12 days to get here.
Eugene H.06/12/2021
Direct-Vet - Average rating: 9.6/10 - Number of reviews: 228